Hi ​@Swhitely95,

Thanks for getting in touch.

If you've recently transferred your number to iD Mobile, please try the following steps to check whether the transfer has completed:

For iPhone:

1. Go to Settings.
2. Tap Phone.
3. Check the "My Number" section to see which number is showing.
4. Restart your iPhone and check again if your old number is not yet displayed.

For Android:

1. Open Settings.
2. Tap About Phone or About Device.
3. Look for Phone Number or SIM Status.
4. Check which number is showing and restart your phone if needed.

You can also try calling or texting a friend or family member to see which number is displayed to them.

If your old number is still not showing after these checks, please let us know and we'll be happy to look into this further for you.

Regards,

Gemma M
The iD Mobile Social Media Team