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Community Member
Apr 30, 2026 11:31 AM UTC

sim card not arrived

I ordered on Sunday it’s Thursday now when is my SIM card coming the address it should be delivered too is { REMOVE }

I haven’t received it can you check why my original number is { REMOVE } the port has been done but need sim card to activate the number to be used 

    3 replies

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 4, 2026 9:39 AM UTC

    Hi ​@Akaur,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.


    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Aug 15, 2026 12:17 PM UTC

    Hi my SIM card hasn’t arrived please help

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Aug 15, 2026 5:02 PM UTC

    Hi ​@H0byNO7 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.