Skip to main content
Question

sim card not working

  • February 3, 2026
  • 1 reply
  • 12 views
N
Community Member

The sim card isnt beinv recogised recieved the phone and sim friday 30th jan 26, its a samsung a26 5g, tried everything and nothing worked even tried the sim in old phone didnt work yet the phone accepts old sim. Need help 

1 reply

Owethu M
iD Mobile Employee
Forum|alt.badge.img+3
  • Owethu M
  • iD Mobile Employee
  • February 4, 2026

Hi ​@NathanT 

 

I do apologise that the SIM does not work. Please contact the team via live chat or DM us so that we can check if you received a replacement SIM or if the SIM you received has been damaged. 

 

-Owethu

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement