sim card not working

2 replies
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How to fix a problem with sim card. Constantly saying not detected

Geluk

Silver Contributor

Get a replacement at any Curry’s after checking it’s mounted properly in device.😶

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Gemma M

iD Mobile Employee

Hi @Rachel1290,

I am so sorry to hear that you are facing with your SIM card. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

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