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Question

sim card not working

  • July 1, 2026
  • 2 replies
  • 10 views

How to fix a problem with sim card. Constantly saying not detected 

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • July 2, 2026

Get a replacement at any Curry’s after checking it’s mounted properly in device.😶


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 2, 2026

Hi ​@Rachel1290,

 

I am so sorry to hear that you are facing with your SIM card. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat
 
 
Once connected, simply explain your request and an advisor will assist you further.
 
 
Thank you for your understanding.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team