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Community Member
July 1, 2026
Question

sim card not working

  • July 1, 2026
  • 2 replies
  • 14 views

How to fix a problem with sim card. Constantly saying not detected 

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    July 2, 2026

    Get a replacement at any Curry’s after checking it’s mounted properly in device.😶

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    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@Rachel1290,

     

    I am so sorry to hear that you are facing with your SIM card. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat
     
     
    Once connected, simply explain your request and an advisor will assist you further.
     
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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