Sim card not working in my other phone iphone 13 pro max went to shop to check phone is working correctly been told to get a new sim card
Sim card not working in my other phone iphone 13 pro max went to shop to check phone is worki g correctly been told to get a new sim card
+5Hi
I’m sorry to hear you’re having issues with your SIM card I understand how frustrating this must be, especially after already having your phone checked and confirmed as working.
To get you back up and running as quickly as possible, you have a couple of options:
1. Collect a replacement SIM (fastest option)
You can visit your nearest Currys store and collect a replacement SIM free of charge.
2. Request a SIM to be posted out
If you prefer, we can arrange for a replacement SIM to be sent to you via:
Live Chat: https://www.idmobile.co.uk/live-chat
Facebook: https://www.facebook.com/idmobile
Instagram: https://www.instagram.com/idmobileuk/
Please note, delivery typically takes 2–3 working days.
Once you receive the SIM, it will require activation. You can do this via the iD Mobile app. If you do not have access to the app, you will need to contact us through one of the channels above so we can activate it for you.
Owethu
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