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My number is not working

iD Mobile Employee

Hi @Craiga1101,

We're sorry to hear you're having trouble with your service.

Could you let us know exactly what's not working? For example:

Once we know a little more about the issue, we'll be happy to help troubleshoot it with you.

Regards,

Gemma M

The iD Mobile Social Media Team

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New Contributor

My phone is not working emergency calls only.

New Contributor

I switched my old number to my new phone, it said it would be ready to use on the 29th September but still not working, it says emergency calls only.

3 replies