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Community Member
June 26, 2026
Question

sim not active

  • June 26, 2026
  • 1 reply
  • 7 views

My number is not working 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 28, 2026

    Hi ​@Craiga1101,

     

    We're sorry to hear you're having trouble with your service.

     

    Could you let us know exactly what's not working? For example:

    • Calls
    • Text messages
    • Mobile data
    • Or is everything affected?

     

    Once we know a little more about the issue, we'll be happy to help troubleshoot it with you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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