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sim not active

  • June 26, 2026
  • 1 reply
  • 6 views

My number is not working 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 28, 2026

Hi ​@Craiga1101,

 

We're sorry to hear you're having trouble with your service.

 

Could you let us know exactly what's not working? For example:

  • Calls
  • Text messages
  • Mobile data
  • Or is everything affected?

 

Once we know a little more about the issue, we'll be happy to help troubleshoot it with you.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team