Skip to main content
New Contributor
February 2, 2026

Sim Not working

  • February 2, 2026
  • 4 replies
  • 38 views

New to ID..  ESIM didn’t work.  Got posted a physical sim.  This doesn’t work. ID say my phone is locked.  My phone says it is not.  Getting NOWHERE with ID on the chat.  Was with 02 and never had any problems before. Any suggestions?

 

    4 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    February 2, 2026

    Could you tell me which phone you have and where you got it? Also, what does the screen display when you insert the iD Mobile SIM card?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    TJSelbyAuthor
    New Contributor
    February 2, 2026

    I have IPhone 13 Pro. The screen just said. ID WIFI Call.  But i cant make any calls, and the phone just works of my home wifi

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    February 2, 2026

    What happens when you turn off WiFi calling? The SIM must be working; otherwise, WiFi calling wouldn’t show up on the phone.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    TJSelbyAuthor
    New Contributor
    February 2, 2026

    If I turn WIFI off NOTHING works on the phone.