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Question

sim not working

  • May 4, 2026
  • 2 replies
  • 9 views
D
Community Member

Hi, I have just put my SIM in a new phone. I have checked it is supposed to be compatible. Why am I not able to make a call or use data almost anywhere?

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • May 4, 2026

    New one available from any Curry’s.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 4, 2026

    Hi ​@Dylan Dylan dylan 

     

    Could you please confirm the make and model of the phone you are currently using the SIM card in?

    Also, have you had the opportunity to test the SIM card in a different device to see if the issue persists?

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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