Sim card isn't working on new phone. Just got a phone upgrade and when I put SIM into new phone it doesn't work and says emergency calls only. I put the sim back into my original phone and it still says emergency calls only but it's working fine.
Do I need to get a new SIM card or is my new phone broken?
Hi
It would be best to get a replacement SIM card, The best way to resolve this would be to contact our Live Chat team via https://www.idmobile.co.uk/live-chat or by phone on 0800 049 2376.
-Michael Z
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