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Community Member
April 21, 2026
Question

sim only query

  • April 21, 2026
  • 1 reply
  • 64 views

I want to change my phone contract to Sim only plan is my contract approaching its end date now or not

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 21, 2026

    Hi ​@WHN

     

    Thanks for getting in touch happy to help with this 👍

     

    📅 Checking your contract end date

    You can check how long is left on your contract by:

    • Logging into your iD Mobile account
    • Going to “My Account” → “Plan & Contract”
    • There you’ll see your minimum term end date and upgrade eligibility

    You can also view this in the iD Mobile app under your plan details.

     

    🔄 Switching to SIM only

    You’ll be able to move to a SIM only plan within 24 days of your contract end date. Before that point, your account won’t yet be eligible to complete the switch.

     

    Once you are eligible, you’ll be able to:

    • View available SIM only deals in your account
    • Upgrade directly online or via the app
    • Or speak to our Sales Team for help choosing a plan

    📞 Sales: 0800 049 0250
    💬 Live Chat: https://www.idmobile.co.uk/live-chat

     

    📌 Just to note

    If you’re still within your minimum term, you won’t be able to switch early without any applicable early termination charges, but you can still view your future upgrade options in advance.

    Owethu