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sim replacement

  • July 12, 2026
  • 1 reply
  • 5 views

I lost my SIM card. I’m not sure what the SIM card number was. How can I request a replacement? The SIM is in my name

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 13, 2026

Hi ​@Tracy boutros,

 

I am so sorry to hear that you have lost your SIM card, however as this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.  
 
Once connected, simply explain your request and an advisor will assist you further.

 

Thank you for your understanding.
 
Regards,
 
Gemma M
The iD Mobile Social Media Team