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Community Member
Vdiddy
Community Member
July 18, 2026

sim replacement

Hi I just got a new plan out and the SIM card is not working at all. Thankyou 

1 reply

Anneline M
iD Mobile Employee
Anneline M
iD Mobile Employee
July 18, 2026

Hi ​@Vdiddy,

 

We’re sorry to hear that your SIM is not working. 

 

Kindly please confirm how many signal bars are showing at the top of your screen and if there are any error messages being displayed? 

 

Thanks, 

 

Anneline

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