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Community Member
G_Millican
Community Member
October 18, 2026
Question

sim to e-sim on new phone

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    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 20, 2026

    Hi ​@G_Millican,

     

    If you'd like to switch from a physical SIM to an eSIM on your new phone, please contact our Live Chat team. They'll be able to arrange the eSIM for you and guide you through the activation process.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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