Community Member

Question

sim won't work in upgraded phone

1 reply
8 views

I have an upgrade and a new plan, my Sim

wont work in the new phone? Do I need to activate it?

iD Mobile Employee

Hi @Ambs,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Tashnieka