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Question

SMS

  • April 9, 2026
  • 1 reply
  • 7 views
B
Community Member

Have recently switched to ID mobile and used my PAC code from previous provider (vodaphone) I can call and receive messages and that goes through my old number but when I send a text it comes up with a different number, have already checked phone settings which is displaying my number, have restarted the phone and my number is attached to my ID account 

 

Thanks 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 10, 2026

    Hi ​@Bonesy1993,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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