I am a new customer to ID and took the opportunity to use the eSIM facility.However, now I have ‘successfully’ loaded the eSIM I am unable to send SMS text messages and yet, successfully receive them.i have run numerous resets and attempts to try and resolve this but have failed; what can you do to assist?

How many eSIM / SIM products are shown in the phone with your iD eSIM, @Gaz1zaUK?

SMS Text messages are being received BUT not sent…

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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