speak to someone about my contract

5 replies
185 views

Can I get a contact number please to speak to someone about my Id contract and sim please

Geluk

Silver Contributor

This is an online provider; you need to sort out via CHAT PAGE.

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Decembersangel72

Gold Contributor

Hi @joehill

Your best option is to contact an advisor via Live Chat (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-

https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot.

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)

iD Mobile social media accounts:-

Instagram: @idmobileuk
Facebook: idmobileuk
X (formerly Twitter): @iD_Mobile_UK

or email socialqueries@idmobile.co.uk.

Good luck x

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Gemma M

iD Mobile Employee

Hi @joehill,

As mentioned by @Geluk and @Decembersangel72, you can get in touch with our Customer Service team via Live Chat, or by using any of the other contact methods available on our website.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

F

Fahni

New Contributor

Hi

Gemma M

iD Mobile Employee

Hi @Fahni,

How can we assist today?

Please don't post any personal information such as your mobile number, account number, address, email address, or payment details, as this is a public forum.

Let us know how we can help and we'll do our best to point you in the right direction.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.