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Question

Stolen phone need to activate new esim sent to email

  • April 12, 2026
  • 1 reply
  • 3 views
M
Community Member

Hi 

I need to activate a new eSIM but need the OTP be sent to my email address as my phone was stolen 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 12, 2026

    Hi ​@MickyG 

     

    Thank you for getting in touch with us.

    Please get in touch with us via private message or live chat https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

     

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