Hi ​@Nicole10.

Thank you for you post.

Just to let you know, iD Mobile does not currently support transferring a number internally from one iD Mobile account to another iD Mobile account.

If your daughter is moving her number to a new phone, she can simply move her SIM/eSIM to the new device and it will continue working as normal on the same number.

If you need any help setting this up or have any issues, please contact us directly via https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

It’s from a pay as you go ee number to id 

Can you please call me to sort this out 

Hi ​@Nicole10.

Thank you for confirming.

Kindly reach out to us directly via LiveChat  https://www.idmobile.co.uk/live-chat.

Kindly provide your PAC code and number you want to keep and we’ll get the number transfer started for you.

Thanks,

Marquerita

The iD Mobile Team