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New Contributor
Nicole10
New Contributor
May 1, 2026

swap my number over

Hi I’m trying to transfer my daughter number to her new phone please 

    4 replies

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    May 1, 2026

    Hi ​@Nicole10.

     

    Thank you for you post.

     

    Just to let you know, iD Mobile does not currently support transferring a number internally from one iD Mobile account to another iD Mobile account.

     

    If your daughter is moving her number to a new phone, she can simply move her SIM/eSIM to the new device and it will continue working as normal on the same number.

     

    If you need any help setting this up or have any issues, please contact us directly via https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Nicole10Author
    New Contributor
    May 1, 2026

    It’s from a pay as you go ee number to id 

    New Contributor
    Nicole10Author
    New Contributor
    May 1, 2026

    Can you please call me to sort this out 

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    May 1, 2026

    Hi ​@Nicole10.

     

    Thank you for confirming.

     

    Kindly reach out to us directly via LiveChat  https://www.idmobile.co.uk/live-chat.

     

    Kindly provide your PAC code and number you want to keep and we’ll get the number transfer started for you.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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