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Question

switch contract between two sims

  • July 14, 2026
  • 1 reply
  • 7 views

  • Community Member

Hi there, i have to id mobile sims. One is on contract and other one is pay as you go . Can i switch my contract on my pay as you go sim and keep it contract sim as pay as you go sim ?

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • July 15, 2026

Hi ​@Sta

 

Thank you for reaching out.

 

We understand that you'd like to swap the numbers between your iD Mobile contract SIM and your iD Mobile Pay As You Go SIM.

 

Unfortunately, this isn't something we're able to do, as internal number swaps between iD Mobile accounts or services aren't supported.

 

If you'd like to keep a particular number on your contract, the only available option would be to switch the number out to another network using a Pay As You Go SIM, and then switch it back to iD Mobile using a PAC Code. This would effectively move the number onto a new iD Mobile service.

 

We appreciate that this may not be the answer you were hoping for, and we're sorry for any inconvenience caused.

 

Owethu