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switch dates grayed out when i try to get my old pac number

  • August 21, 2026
  • 1 reply
  • 4 views

when i try to switch to my old number all the dates are grayed out can someone please help 

1 reply

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  • iD Mobile Employee
  • August 22, 2026

Hi ​@zachgibson01 ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

Michael Z