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switch did not take place

switch was offered on 3rd jun and did not happen, still no update on 4th jun at 08.50

iD Mobile Employee

Hi @sim56

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

iD Mobile Employee

Hi @sim56

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

sim56Author

New Contributor

Thanks for the note

iD Mobile Employee

Hi @sim56

We will assist you there.

-Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies