Christopherbonza

Community Member

switch not successful no mobile network

Forum|Forum|2 months ago
June 10, 2026
1 reply
14 views

Hello

my switch from o2 happened yesterday. O2 have disconnected my number but I had no signal so did not receive a complete switch email or message from ID.
I don’t know what my temp ID number is as I chose PAC to keep my old one. Now 02 is disconnected, I have no ID mobile service, chose eSIM - don’t have that either.
please help

switching

iD Mobile Employee

Hi @Christopherbonza,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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