switch sim to e-sim

1 reply
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I normally carry with me two phones both on id mobile both actual sim. My new phone allows one pysical sim the other esim, how can i change one of my sims over to an esim so that i can carry only one phone.

Gemma M

iD Mobile Employee

Hi @Atch1973,

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

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