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Question

switch sim to e-sim

  • July 11, 2026
  • 1 reply
  • 5 views
A
Community Member

I normally carry with me two phones both on id mobile both actual sim. My new phone allows one pysical sim the other esim, how can i change one of my sims over to an esim so that i can carry only one phone. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • July 11, 2026

    Hi ​@Atch1973,

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 


    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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