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Community Member
Tabbyjones2
Community Member
September 4, 2026

Switch to ID

I have ordered a new ID E sim and am looking to switch to ID keeping my phone number. I have a PAC code to add, but cannot find my ID number as this was blank on my confirmation email. Any help would be great. 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    September 9, 2026

    Hi ​@Tabbyjones2, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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