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Callum 201010
Community Member
May 5, 2026

switched sim now cant get data

My old phones screen broke, so I switched to a new one. However the old phone is still on and I can’t turn it off because screen doesnt let me and the 4g for that is on. I cannot get 4g now on my new phone after putting SIM card from old phone in. What to do? 

    1 reply

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    May 5, 2026

    Use the physical POWER button and hold in to turn off; simples😊

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