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switching dates all grey

Forum|Forum|3 months ago
June 11, 2026
1 reply
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Switching dates all greyed out. Tried from yesterday still the same.

Best answer by Gemma M

Hi @Deeplaxmi,

One of the reasons this happens is if your PAC is due to expire soon. Please request a new PAC and then try again! Here’s more information.

I've also sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

iD Mobile Employee

Hi @Deeplaxmi,

One of the reasons this happens is if your PAC is due to expire soon. Please request a new PAC and then try again! Here’s more information.

I've also sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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