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switching from contract to sim

  • April 1, 2026
  • 1 reply
  • 6 views

  • Community Member

I’ve received and activated sim only on my phone I had on contract with you and now over the contract timescale. How do I cancel this one and use the sim only one

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • April 1, 2026

Hi ​@Teg

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

-Anneline