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Community Member
Teg
Community Member
April 1, 2026

switching from contract to sim

I’ve received and activated sim only on my phone I had on contract with you and now over the contract timescale. How do I cancel this one and use the sim only one

    1 reply

    Anneline M
    iD Mobile Employee
    Anneline M
    iD Mobile Employee
    April 1, 2026

    Hi ​@Teg, 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    -Anneline

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