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FlyingRaven
New Contributor
September 2, 2026
Question

Switching number Mid-contract

  • September 2, 2026
  • 1 reply
  • 7 views

Hi, I have a Personal number and a work number, one is pay as you go with Smarty, and the other is my ID contract, I want to keep my contract but only have the smarty number, is it possible to pac that now? Despite having it for 12 months already?

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    September 7, 2026

    Hi ​@FlyingRaven,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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