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Community Member
August 31, 2026
Question

switching using E-Sim

  • August 31, 2026
  • 1 reply
  • 11 views

I ordered a new iD Mobile plan and selected ‘enter my PAC later’. I then changed the order to an eSIM. I have activated/received the eSIM, but I cannot register or log into My iD because I don't have an iD mobile number yet. I need to transfer my existing number using my PAC. Please help me process the PAC transfer.

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 6, 2026

    Hi ​@Styles,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?


    We look forward to hearing from you.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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