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Question

temporary transfer esim

  • October 31, 2025
  • 1 reply
  • 40 views

Rory Barnes
Community Member

Morning, 

I need to use an old phone temporarily whilst my phone is sent off for repair, how do I temporarily transfer the eSIM? 
 

many thanks 

1 reply

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  • iD Mobile Employee
  • October 31, 2025

Hi ​@Rory Barnes 

 

I’m so sorry to hear that your phone is currently in for repairs. At the moment, there isn’t a way to temporarily transfer the eSIM to another device. The best option would be to request a physical SIM card and have it activated so you can stay connected while your handset is being repaired. Once you have your phone back, you can request a new eSIM and we’ll be happy to set that up for you.

 

You can collect a physical SIM card from any Currys store, just take your passport or driving licence with you for ID verification.

 

Regards,

 

Gemma

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