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Text messages

  • August 14, 2025
  • 2 replies
  • 31 views

Hi, 

I’ve recently switched from Voadafone to ID but I’m not receiving any text messages. 
 

I need to sign back in to a few apps and I can’t do it because the verification text isn’t coming through. 
 

I kept my old number so I think it may be to do with that. I’ve tried turning it on and off multiple times but it hasn’t worked.

Any ideas?

Thanks

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • August 14, 2025

What phone do you have?


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 14, 2025

Hi ​@Hannah849  are you using an iPhone at all? If so, please can you give this a try - How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile Community

Please let us know how you get on.