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Community Member
September 3, 2026
Question

text messages

  • September 3, 2026
  • 1 reply
  • 6 views

Some of my messages I can't reply to

    1 reply

    iD Mobile Employee
    September 8, 2026

    Hi ​@Kirstie 

     

    We are deeply sorry to hear that you are unable to respond to some text messages, this could be due to your cap limit, however, to investigate this correctly we would need to access your account. 

     

    Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist. 

     

    -Zubair

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