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Community Member
Olga Skopinova
Community Member
September 16, 2026

The SIM card isn't working.

SIM-карта не работает.

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 22, 2026

    Hi ​@Olga Skopinova,

     

    I’m sorry to hear that your SIM card isn’t working.

     

    As you’re unable to use the SIM, we’d recommend contacting our Live Chat team so they can access your account, carry out further investigations and help get you back up and running.

     

    You can contact Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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