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Community Member
oldiebutgoldie
Community Member
Nov 8, 2026 2:25 PM UTC
Question

Tranferred my number from ee but port hasn't worked

I requested my PAC code from ee and took out a new plan with iD Mobile with an eSim. The port was scheduled for Friday 6/11. The website shows that the number has moved, but I’m unable to use my phone. Can anyone assist?

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Nov 8, 2026 3:21 PM UTC

    Hi ​@oldiebutgoldie,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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