transfer e sim

Hi I want to transfer my I’d e sim from one iPhone to another but it won’t allow me and asking me to contact I’d mobile provider what should I do ?

iD Mobile Employee

Hi @Debbie Exeter

Thank you for the message. You are unable to transfer eSIM from one phone to another, you need a replacement eSIM.

Please contact our Live Chat team, who will be able to assist you with issuing a replacement eSIM and getting you back up and running.

-Michael Z

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