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Community Member
July 23, 2026
Question

transfer e sim

  • July 23, 2026
  • 1 reply
  • 39 views

Hi I want to transfer my I’d e sim from one iPhone to another but it won’t allow me and asking me to contact I’d mobile provider what should I do ?

 

    1 reply

    iD Mobile Employee
    July 23, 2026

    Hi ​@Debbie Exeter 

     

    Thank you for the message. You are unable to transfer eSIM from one phone to another, you need a replacement eSIM.

     

    Please contact our Live Chat team, who will be able to assist you with issuing a replacement eSIM and getting you back up and running.

    You can reach them here: https://www.idmobile.co.uk/live-chat

     

    -Michael Z

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