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Community Member
Kheisele21
Community Member
July 17, 2026

transfer number help no any option have available in app

Hello, I would like to transfer my old mobile number to this network and keep using the same number. Could you please explain what I need to do and what information you require from me?

Thank you.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 18, 2026

Hi ​@Kheisele21 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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