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Community Member
May 18, 2026
Question

transfering a esim to another phone

  • May 18, 2026
  • 1 reply
  • 21 views

I am trying to move my esim from a Motorola to a Samsung galaxy s21 ultra. When I do it said no surgery in your contry. Why is this?

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 18, 2026

    Hi ​@Dylan Dylan dylan,

    Thank you for reaching out to us, if you would like to transfer the esim from one handset to another you would then require a new replacement esim.
    This can be requested within the iD Mobile App.

    Thanks,
    Hosai

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