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Question

transfering a esim to another phone

  • May 18, 2026
  • 1 reply
  • 4 views
D
Community Member

I am trying to move my esim from a Motorola to a Samsung galaxy s21 ultra. When I do it said no surgery in your contry. Why is this?

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 18, 2026

Hi ​@Dylan Dylan dylan,

Thank you for reaching out to us, if you would like to transfer the esim from one handset to another you would then require a new replacement esim.
This can be requested within the iD Mobile App.

Thanks,
Hosai

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