Skip to main content
Community Member
K80err
Community Member
Aug 2, 2026 12:45 PM UTC
Question

trying to activate new sim card after being hacked

Hi, my SIM card got hacked. Just went to curry’s for a replacement, but I can’t log onto my account to activate the new SIM card 

    1 reply

    Tashnieka D
    iD Mobile Employee
    Tashnieka D
    iD Mobile Employee
    Aug 2, 2026 3:17 PM UTC

    Hi ​@K80err,

     

    Sorry to hear that you were hacked. If you can’t log in to activate the replacement SIM, please contact our live chat team and they’ll help you get it sorted: Live Chat.

     

    Thanks,

    Tashnieka

    The iD Mobile Support Team

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement