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Community Member
K80err
Community Member
August 2, 2026
Question

trying to activate new sim card after being hacked

Hi, my SIM card got hacked. Just went to curry’s for a replacement, but I can’t log onto my account to activate the new SIM card 

    1 reply

    Tashnieka D
    iD Mobile Employee
    Tashnieka D
    iD Mobile Employee
    August 2, 2026

    Hi ​@K80err,

     

    Sorry to hear that you were hacked. If you can’t log in to activate the replacement SIM, please contact our live chat team and they’ll help you get it sorted: Live Chat.

     

    Thanks,

    Tashnieka

    The iD Mobile Support Team

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