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trying to switch old number over

  • June 3, 2026
  • 1 reply
  • 12 views
K
Community Member

I am following the process to switch my number however when I get to the page where I select the date they are all greyed out so I cannot select a date 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 4, 2026

Hi ​@Keithpaulb,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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