Unable to access my Voicemail.

Forum|Forum|8 days ago
September 3, 2026
2 replies
35 views

My Voice Mail will not activate correctly. I can hear the first message, but no prompt to save or delete etc... And cannot hear the remainder of messages. On ID Mobile Community I see this is a known problem. Have tried the suggestions, but no success (so far). I’m not sure if (this) IDM Voicemail service asks for personal PIN first or does not ask. In my particular case no PIN is asked for, (though I have created one). My phone is a Samsung Galaxy A41 with a physical SIM. Hopefully someone can help.

Z

Zubair H

iD Mobile Employee

Hi @Chas13

We are deeply sorry to hear about your voicemail, however in order for us to investigate this correctly we would need to access your account.

You can try the below steps first:

Accessing your voicemail is easy! Simply dial 123 on your iD Mobile phone to access your voicemail. You can also check your voicemail messages on speed dial - simply press and hold 1 on your keypad.

Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist.

-Zubair

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C

Chas13Author

New Contributor

Hi Zubair H,

👍Thank you for your response to my voicemail query. But just to let you know, my voicemail is working now. It just all of a sudden started working. Not sure why, but all is good now.👍🙏🏻🙏🏻

Chas13