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New Contributor
September 3, 2026
Question

unable to disable my voicemail

  • September 3, 2026
  • 2 replies
  • 17 views

i am-unable to disable voicemail it is off in my plan and on my phone.

    2 replies

    iD Mobile Employee
    September 8, 2026

    Hi ​@Captainmouse 

    Thanks so much for letting us know. We deeply apologise for this issue you may have received, however what you can do is the below:

    To turn off voicemail, simply log in to your iD app or log in to my account area and select 'services', then toggle voicemail 'off'.

    If the issue still persists please do contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist. 

     

    -Zubair

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 11, 2026

    thank you

    I have tried that but it has not worked