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Community Member
September 23, 2026

unable to make calls woth automated voice saying i need to add more minutes but my plan is unlimited

  • September 23, 2026
  • 1 reply
  • 10 views

When I try and make a phone call I just get an automated voice saying ‘you are currently unable to make any calls due to capped limit’ so I can’t call anyone but my plan gives me unlimited minuets.. Please help?

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 23, 2026

Hi ​@Katebosher 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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