Community Member

unable to transfer number

1 reply
6 views

Hi,

I have tried multiple times now to transfer my number over. My old provider is still charging me. My initial transfer when I bought the id SIM failed, which I didn't realise until the payment from sky still came out of my bank. I am currently paying for 2 SIM contacts. Please can you help? I have requested a new PAC code today so unsure why it's saying I have got to select an earlier date.

iD Mobile Employee

Hi @LottieBlue

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.