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Question

Unemployment

  • May 2, 2026
  • 1 reply
  • 3 views
J
Community Member

Hi,

I hope you’re well.

I’m getting in touch as I’m currently unemployed and experiencing some financial difficulty, so I’m finding it difficult to keep up with my phone bill payments at the moment.

I was wondering if you could let me know what options might be available to support me during this time, such as any temporary arrangements or alternative payment options.

I’d really appreciate any help or guidance you can offer.

Thank you,
Shania

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Gemma M
    • iD Mobile Employee
    • May 2, 2026

    Hi ​@jadas,

     

    I am so sorry to hear of the situation that you are in. I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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