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Unlock phone end of contract

  • December 16, 2025
  • 5 replies
  • 114 views
S
New Contributor

11th of December my contract ended, the phone now belongs to me as there are no payments outstanding and no further contract months outstanding. The handset is still locked to D and three... An O2 SIM card and a Vodafone SIM card doesn't work. Will someone from ID mobile please contact me so I could provide details and let's get this phone unlocked please 

Best answer by Hosai W

Hi ​@Setdetnet 

Please note that all iD mobile handsets are not network locked and can be used on any network.
IF you are having issues, try connecting to the required network manually and also try doing a network rest.

Thanks,
Hosai
 

    5 replies

    JoeKing
    Silver Contributor
    Forum|alt.badge.img+11
    • JoeKing
    • Silver Contributor
    • December 16, 2025

    ​@Setdetnet  How old is the phone and what model is it?

    Phone's in the UK are shipped unlocked for a number of year's now (sim free).

     

    Joe 

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    S
    New Contributor
    • Setdetnet
    • Author
    • New Contributor
    • December 16, 2025

    Someone from ID Mobile - an Emoyee please. 

     

    Thank you

    Hosai W
    iD Mobile Employee
    Forum|alt.badge.img+3
    • Hosai W
    • iD Mobile Employee
    • Answer
    • December 17, 2025

    Hi ​@Setdetnet 

    Please note that all iD mobile handsets are not network locked and can be used on any network.
    IF you are having issues, try connecting to the required network manually and also try doing a network rest.

    Thanks,
    Hosai
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      D
      Active Contributor
      • DazTilly
      • Active Contributor
      • December 19, 2025

      Hi ​@Setdetnet 

      Please note that all iD mobile handsets are not network locked and can be used on any network.
      IF you are having issues, try connecting to the required network manually and also try doing a network rest.

      Thanks,
      Hosai

       

      FIXED. needed manual network selection. thank you Hosai
       

       

      Lamiya C
      iD Mobile Employee
      Forum|alt.badge.img+9
      • Lamiya C
      • iD Mobile Employee
      • December 20, 2025

      Hi ​@Setdetnet ,

       

      Thank you for confirming this is now resolved. I’m glad to hear that manually selecting the network fixed the issue..
      If you need any further help, please don’t hesitate to reach out.

      Lamiya

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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