Unlock phone end of contract

Forum|Forum|9 months ago
December 16, 2025
5 replies
386 views

11th of December my contract ended, the phone now belongs to me as there are no payments outstanding and no further contract months outstanding. The handset is still locked to D and three... An O2 SIM card and a Vodafone SIM card doesn't work. Will someone from ID mobile please contact me so I could provide details and let's get this phone unlocked please

Best answer by Hosai W

Hi @Setdetnet

Please note that all iD mobile handsets are not network locked and can be used on any network.
IF you are having issues, try connecting to the required network manually and also try doing a network rest.

Thanks,
Hosai

JoeKing

Silver Contributor

@Setdetnet How old is the phone and what model is it?

Phone's in the UK are shipped unlocked for a number of year's now (sim free).

Joe

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

S

SetdetnetAuthor

New Contributor

Someone from ID Mobile - an Emoyee please.

Thank you

Hosai WAnswer

iD Mobile Employee

Hi @Setdetnet

Please note that all iD mobile handsets are not network locked and can be used on any network.
IF you are having issues, try connecting to the required network manually and also try doing a network rest.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

D

DazTilly

Active Contributor

Hi @Setdetnet

Please note that all iD mobile handsets are not network locked and can be used on any network.
IF you are having issues, try connecting to the required network manually and also try doing a network rest.

Thanks,
Hosai

FIXED. needed manual network selection. thank you Hosai

Lamiya C

iD Mobile Employee

Hi @Setdetnet ,

Thank you for confirming this is now resolved. I’m glad to hear that manually selecting the network fixed the issue..
If you need any further help, please don’t hesitate to reach out.

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.