I bought a phone from you two years ago and when I took it into the shop they told me they don't lock phones but apparently you locked my I got the nothing 2
So if I was to unlock the phone could I just take it into Currys now that my contract is at an end?
+26In the UK, mobile network providers are banned from selling network-locked phones, so any phone bought after December 2021 will be unlocked.
I bought a phone from you two years ago and when I took it into the shop they told me they don't lock phones but apparently you locked my I got the nothing 2
So if I was to unlock the phone could I just take it into Currys now that my contract is at an end?
Who told you it was locked? ID? I think someone's having you on.. take it and sell it elsewhere else 😁
+11
Joe
HI
I’m so sorry to hear about the issues you’re experiencing with your phone. Please be advised that iD Mobile does not network-lock any of our devices, all our phones are fully unlocked and compatible with all network providers. I would recommend getting in touch with our customer service team so we can investigate this further for you.
You can either hop onto Live Chat at https://www.idmobile.co.uk/live-chat or send us an email at socialqueries@idmobile.co.uk sand we’ll be happy to take a deeper look into the issue.
Regards,
Gemma
The iD Mobile Team
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