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Community Member
May 30, 2026
Question

upgrade

  • May 30, 2026
  • 1 reply
  • 9 views

hi i upgraded andy account has been updated but ive kkt been told wjen handset will arrive 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 1, 2026

    Hi ​@Tmac81

     

    Thank you for reaching out.

     

    We're sorry that you haven't yet received an update regarding the delivery of your handset.

     

    As we need to access your account and order details to check the status of the order, please contact us via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to review the order and provide you with an update on the expected delivery date.

     

    Owethu