Upgrade frustration

3 replies
16 views

I was about to upgrade to a Samsung S26 last night but noticed my address was incorrect, it took until this morning to update on my account and now the phone seems to be out of stock. Can anyone else see it?

Gemma M

iD Mobile Employee

Hi @Lynncs1969,

I am so sorry to hear of the issues that you are facing with your order.

Unfortunately, this is not something that we would be able to help with on here, so it would be best to contact our sales team via live chat by clicking here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M

The iD Mobile Social Media Team

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L

Lynncs1969Author

New Contributor

Thank you I will give them a call

Gemma M

iD Mobile Employee

Hi @Lynncs1969,

Thanks for understanding. If there is anything else that you need assistance with, please do not hesitate to get in touch.