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Community Member
August 14, 2026
Question

urgent regarding upgrade

  • August 14, 2026
  • 1 reply
  • 8 views

Please can you help. 
i upgraded my phone through the ID app on my account, I’ve recieved the phone and have set it up but it’s a different number.  I need my old number this is super important if you can help me it would be appreciated. It is urgent 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 15, 2026

    Hi ​@Ajc123

     

    Please refer to your other post. 

     

    Owethu